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Main => General Board => Topic started by: nemsdoc on November 15, 2011, 10:10:47 AM

Title: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: nemsdoc on November 15, 2011, 10:10:47 AM
Hi Colleagues,
I have been an avid reader of the forum for 6 yrs.  This is my 1st.  post.  Kindly advise me what to do next??.
Here is my story. .
Few weeks ago I joined nolinks. bigcasino. co. uk, as it is for uk players only, based in Isle of man and licensed since Jan, 2011 by IOM gambling supervision commission.
I lost few thousand £s with them but I won small amounts of £ 265 and they paid 48hrs later with no questions asked.  I did not take any bonus at all.  few days ago, i was bored and went to my local internet cafe as I do not have a computer at home, I first lost 2 deposits of a total of £700, then I deposited another £500 and played 10 solid hrs in the internet cafe, my luck started to flow and had a good runs of numbers( european roulette).  All I was doing is chasing up an absent no in a single line, for example if no.  7 and 9 shows I play heavily on no 8 for few spins, or no.  34 and 36 shows I play no 35 and so on.  It worked through the night.  I built up my capital, now £10,000.  But I stopped when the account was £17,671 and called it a day.  I started the withdrawals process by withdrawing £1000 at a time as the cashier refused  the withdrawal in one go, so I did 18 transactions.  I went home very delighted with my major win. 
Next day I had an email from support team congratulating me on my big win and they will approve the transaction soon.
A day later I had another email requesting the usual documents to verify the account and they were OK.
The big shock came when I received 2 more emails to say that my winning is vioded, the account is locked, any I can no longer log in.  They denied my winning of £17171 but they returned the deposit of £500.  Thir excuse is that their technical team are adamant that anlysing my game play thoroughly and feel I have used a bot or some soft wear which makes me win.  This totally untrue  as I played in an internet cafe.  I have written to the casino administrator with no luck.  I have referred my case to IBAS( independent adjudication service.  I am also reffering my complaint to  Isle of man gambling supervision authority.
Please, help me if there is more I can do, it is such a big win to ignore.
Thanks a million.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: superman on November 15, 2011, 01:00:26 PM
Why didn't you try to stay below the radar, if you did win £17000+, not calling you a liar, but thats a lot of cash for a bored evening in an internet cafe. Was this a live wheel or RNG
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: nemsdoc on November 15, 2011, 02:12:32 PM
RNG mate.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Nathan Detroit on November 15, 2011, 02:43:16 PM
I DO NOT feel   sorry for  you. You got what you asked  for. Let this  be  a  warning to all those on-line  jockeys.

Have  you  ever heard the phrase  " nibble  on the cheese"? Your greed  caught up with you.

Contenti estote with 20  %  of  your bankroll .



Nathan Detroit
HAPPY WINNINGS in  a  B  & M casino.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Davemd on November 15, 2011, 04:19:59 PM
Just read the terms and conditions of ANY online casino.

you simply cannot win as they say if they have reason to believe you are using any form of software or advantage play they will not pay you.

Remember: If they have reason to believe ?

they do not have to prove it,

and before you play you have to agree to there terms and conditions,

and as you have agreed to there terms and conditions you do not have a leg to stand on.

I do feel for you my friend but there is nothing you can do.

Always play at B&M casinos,

Dave.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: ReDsQuaD on November 15, 2011, 06:54:26 PM
That's a disgrace. The casino you used is quite unknown. Stick to reputable only.

Hmm - what they did is illegal because they have no proof. Its quite a serious matter.

For a casino to ban you is very unlikely, because they do not what the publicity.
I know the casino you used was not reputable, but still...

I would be trying to sue the shit out of them.


Saying all this though, i do find extremely hard to believe you won 17k with luck.

You must of been placing 100 on each number - that's my only guess.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Steve on November 15, 2011, 07:32:01 PM
No matter where the casino is, you are unlikely to see that money. You can complain to the uk gaming commission, but they are powerless in this case - or rather, they would not be interested, and would suggest you take private legal action. And you would probably win, but whether or not it is worth the time and effort is up to you.

Probably your best option is to give all details here, and we'll make sure that all players see it. So for screwing you around, they will lose a lot more than the amount they refused to pay you.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Nathan Detroit on November 16, 2011, 10:55:48 AM
I have  no reason not to believe   his  winnings  of GBP 17,000.--  with that starting bankroll of 500 GBP, as I   personally have wtnessed  a player winning   about $ 3, 500  within less than 1 hr.  with a starting capital of  $ 50.

This was  his reply to the new pit boss after the  change of  this partricular shift when  the P.B. asked him  how much  did  you start with.

M.O.P Inside play, Quads , straight up with Quads,  dbl streets . $ 25 Green  denominations. Action  in the same  sector  of the 0/00 wheel -  0/00  - 7  -12   and 25 -30.

Nathan Detroit
HAPPY WINNINGS!!!
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: ReDsQuaD on November 16, 2011, 11:25:23 AM
Its just I have never seen,heard or read some 1 lucking out 17k on a roulette table.

Especially RNG!
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Nathan Detroit on November 16, 2011, 03:14:22 PM
ReDs,

That  has been only one occasion where   I witnessed someone  winning and KEEPING the winnings when leaving the table.


Nathan Detroit
HAPPY WINNINGS!!!
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: ReDsQuaD on November 16, 2011, 04:25:37 PM
Quote from: Nathan Detroit on November 16, 2011, 03:14:22 PM
ReDs,

That  has been only one occasion where   I witnessed someone  winning and KEEPING the winnings when leaving the table.


Nathan Detroit
HAPPY WINNINGS!!!

What country nathen? Maybe he was an AP.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Nathan Detroit on November 16, 2011, 04:59:13 PM
This  was  at the TRUMP Marina  ( now the GOLDEN NUGGET ) in Atlantic City N.J. USA. He  went wit the trend. I was surprised that the  croupier was not changed.

This was  a classic case  of dealer signature just waiting to be  exploited which he  apparently  knowingly or  unknowingly did.

The  ball either dropped into the sector on one  side of the wheel or  on the  corresponding  other side.
This particular section of 0/00 wheel : 7 11 30 26 9 28 0   exactly opposite   8 12 29 25 10 27 00 .

Nathan Detroit
HAPPY WINNINGS!!!!

Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: ReDsQuaD on November 16, 2011, 06:09:22 PM
Yes i am not sure why the dealer wasn't changed.

Maybe the dealer was changed but didn't make a difference as they could of been exploiting a bias.



Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Steve on November 16, 2011, 06:42:11 PM
With a good run of luck and strong positive progression (increase bets after win), it is far from impossible to make $20,000 with $50.

$50 quickly turns to $500,$1000,$5000 and so on. But if you have normal expectation, the bankroll will crash. It would take a lot of luck
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Nathan Detroit on November 16, 2011, 07:04:45 PM
Steve,

I was talking about a bankroll of $ 50  which this  guy parlayed into $ 3.500.-- of which I gave  an eye witness account as well as the  value  of the chips  he  used. But I was standing right next to him when the  pit boss  asked him that question of his starting capital  Then  the P.B. entered this  on the players record for this particular session..

But the   cat that claimed he  won GBP 17,000 with  a  $ 500 bankroll that`s the real  meat of this thread besides that the  casino declined to pay his  winnings.

Nathan Detroit
HAPPY WINNINGS!!!!
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Steve on November 16, 2011, 07:09:59 PM
Ok but keep in mind to do it one time is one thing. To do it consistently, and still be ahead, is another.

Anyway yes this is about the casino payout. I created a new section for casino complaints now
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: John Gold on November 16, 2011, 07:20:50 PM
The sad thing here is that I honestly think about 70 - 80% of all online casinos would be looking to avoid paying this guy out. If that does not tell you something about how some of these guys operate and the 'toothless' regulators supposedly looking after the punters best interest......

Stick to B+M casinos if you don't have access to the handful of reputable online casinos who would hardly blink at paying someone out 15k if they won the money fair and square.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Steve on November 16, 2011, 07:27:20 PM
I know someone that had almost a $100k payout, from the same online casino account. But I agree that most online casinos would look for a way of not paying. The reality is in this case, court is probably the only action he could take. He'd probably win, but keep in mind the "evidence" is in the casino's control.

The casino should know though that refusing a payout could ultimately be more costly than giving the payout. They might not know or feel the loss though because they wont see the people that refuse to join.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: xman1970 on November 16, 2011, 07:50:22 PM
is it not the crux of the matter that he played on RNG ??

no doubt this casino's T&C's will state "if you use a bot we won't pay....."

Would they of used the bot excuse if he had won on a "live" wheel ??

Assuming they have a "live" wheel that is......
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: ReDsQuaD on November 16, 2011, 07:52:00 PM
Quote from: Steve on November 16, 2011, 07:27:20 PM
I know someone that had almost a $100k payout, from the same online casino account. But I agree that most online casinos would look for a way of not paying. The reality is in this case, court is probably the only action he could take. He'd probably win, but keep in mind the "evidence" is in the casino's control.

The casino should know though that refusing a payout could ultimately be more costly than giving the payout. They might not know or feel the loss though because they wont see the people that refuse to join.

But in this case Steve there is no evidence. All they are saying is that he using some sort of software.

That's a bad excuse because how can they prove this?
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: Steve on November 16, 2011, 09:39:05 PM
They can prove it no more than he can disprove it. The thing is they force him to go to court over it, which they know he is unlikely to do.
Title: Re: online casino voided my winnings of £17,671 no bonus attached?? please advise wh
Post by: iggiv on November 16, 2011, 10:27:06 PM
well, at least this casino should be blacklisted in casinomeister forum