Hello
We are adding more Roulette Xtreme systems to our website for you to download and use with Roulette Xtreme and RX Bot.
nolinks://nolinks.uxsoftware.com/pages/system.html (nolinks://nolinks.uxsoftware.com/pages/system.html)
Plus as an added bonus, we have included a link to laRoulette.it website which contains even more systems to use.
More will be added later.
Enjoy!
G'day RXGuru,
You know, I've bought several licenses for RX over the years to run on several computers.
The last copy I got crashed and I emailed you guys several times for help reinstalling.
None of you ever responded to my emails. You just ignored the crap out of me.
What hurt the most was that the copy of RX that crashed (for some reason it reverted to a trial version?) was a Father's Day gift from my son.
Your lousy customer support in this instance means I won't ever be buying any of your products again.
I agree, that is sh**ty, sorry to hear.
Ken
@ bombus
OMG. I never received your email about a CRASH!!
I never provide BAD customer service.
I am sorry for you trouble, but I would never provide bad support.
Sometimes, my emails may end up in JUNK mail or sometimes I cannot respond fast enough.
But at UX Software, I always try to help EVERYONE!! I mean it!!!
Les
I'm very sorry to hear that Bombus :(
For me I've always found RX to reply within the day & be very efficient & professional, everytime I've dealt with them :good:
Same here.
I was always amazed how fast the response was from RX with any question I had.
Nothing but 5 stars for me.
Insider.
Yeah, well they left me hanging.
It wasn't just one email, it was several, and over several weeks too.
I gave up trying after that, and the fully paid for program is still sitting on the computer as a trial version.
I guess we just got ripped off this time. :(
@Bombus
I do not remember your emails over several weeks. Please send another email to our support email address located here: nolinks://nolinks.uxsoftware.com/pages/ticket.html (nolinks://nolinks.uxsoftware.com/pages/ticket.html)
I will respond to your issues. You did not get ripped off.
Les
Well I must say I agree with bombus here.
I changed my computer hard drive and re-downloaded your software
mailed you several times to have my licence put back on this copy and have not had one reply from you
basically you just dont bother
@Davemd
Well, I do not remember your emails. I always respond (it may be a day or two), if I receive the emails. I keep a history of all emails and respond.
I am sorry you do not think I respond. I take pride in excellent customer service. I have no reason not to respond.
If you want to email me again, I will respond, unless your email are not getting to me.
Regards
Les
Hi Les
Have submitted ticket
Davemd
@Davemd
I have sent you the new license key. If you do not receive it, then post here or send me an email to support.
Les
I have had many hard disk crashes/changes. Always had my ticket responded to in 1 or 2 days.
Guy's I just wanted to come back to this topic.
I contacted Les some time ago and he sent me a new licence key instantly.
My comp crashed yet again so I went out and bought a new PC.
Contacted les again for another licence key and the response from him was instant.
Just wanted to say Thank You Les.
Dave.
Quote from: Davemd on June 18, 2014, 10:45:08 AM
Guy's I just wanted to come back to this topic.
I contacted Les some time ago and he sent me a new licence key instantly.
My comp crashed yet again so I went out and bought a new PC.
Contacted les again for another licence key and the response from him was instant.
Just wanted to say Thank You Les.
Dave.
Glad to see your getting the service the rest of us are used to ;)
yes less is a very good guy always answer very fast
very good "hot line"
best from france
Hello RXGuru,
I have been using RX for many years and have recommended more than 10 customers to you.
I installed Loaris Trojan Remover lately and my program crashed.
I requested for a new key and have not received any reply from your side for more than a week.
Your service used to be excellent in the past. I don't understand why sudden changes now.
Thanks and Regards
Hello Les,
Thanks for your prompt reply. Sorry for the misunderstanding.
You did sent the installation key to my old email address and did not get through.
Received your key on my current email.
I tried to install but keep getting the error message.
I checked the serial number and is correct.
Regards
Hello Les,
Thank you very much for your help and instructions.
Problem solved.
Excellent service as usual.
Regards
Hi, can someone here help me to code a roulette system for Roulette Xtreme?
Many thanks,
megainvest